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Security & Privacy
Your private information stays private. Using the latest SSL data encryption, firewalls and advanced identification technology, you can have peace of mind knowing that your information is safeguarded and secure.
Are your counselees safe?
These quotes are based on true stories from biblical counselors.
  • "Anyone at church can see the notes sitting in their car."
  • "Our church’s email was hacked."
  • "My abusive spouse read our emails."
  • "Someone broke into the counseling office."
  • "All the counselors at church know who is meeting with who."
Dedicated Infrastructure
Biblicare runs on its own dedicated servers in geographically diverse, professionally managed data centers. Our systems are not hosted on shared public cloud platforms.
Encryption
All data is encrypted in transit (TLS/SSL) and confidential records and files are encrypted when stored.
Certified Data Centers
Our facilities follow recognized standards such as ISO 27001, SOC 1/2/3, PCI DSS Level 1, FedRAMP, NIST frameworks, and HITRUST, with strong physical and operational safeguards.
Restricted Access
Access to servers is limited to the BibliCare team and vetted engineers when required. Counselor and counselee permissions are role-based and monitored.
Audit Logs
User activity is tracked with detailed logs for oversight and compliance.
Backups & Recovery
Databases are backed up continuously and stored both onsite and offsite for disaster recovery.
Data Ownership
You own your data and can export it anytime. Your records are deleted if you unsubscribe from BibliCare.
Secure Messaging
Our Messages tool uses encryption. If unencrypted email is used, clear warnings are provided.
HIPAA-Aligned Practices
While we do not represent BibliCare as HIPAA-compliant, our security and access practices align with many HIPAA-grade controls (encryption, limited access, monitoring, and backups)—without adding constraints you may not need.
Third-Party Security Assessments
BibliCare contracts with multiple independent cybersecurity firms to conduct periodic assessments and reviews of our security practices. Findings from these assessments are used to help us improve how we safeguard sensitive information. These reviews are conducted without access to client records, counseling content, or other confidential information.
Commitment to Security
We maintain rigorous safeguards and continually improve protections.
What people are saying

"Biblicare case management system has been invaluable to me. I have used Biblicare since the beginning of my Biblical counseling ministry. It keeps me organized and makes it easy for counselees to complete necessary forms and access homework assignments and other documents safely and securely. The customer service and follow-up have also been a tremendous help. I highly recommend Biblicare for ministry needs."

- Elizabeth M.

"Administratively Biblicare has been amazing to work with. It keeps counselee information safe and readily available for our counselors."

- Misty S.

"I’ve really appreciated the platform — particularly its ease of use and secure note-keeping features."

- Chasity R.

"We had tried out other platforms for quite some time, but nothing was really designed specifically to manage church counseling. One of our pastors came across BibliCare at a counseling conference, and once we started BibliCare's free trial period, we were hooked. BibliCare offers so many functions we couldn't find anywhere else: REAL security of information and notes, the ability to oversee new counselors, easy data gathering, quick access to our digital resources, simple scheduling, and so much more…"

- Hannah W.

"The program provides secured exchange of confidential information, eliminating unsecured email communication."

- Tony D.

"The system helps with confidentiality."

- Nichole E.

These are real testimonials from real ministry partners who have not been compensated.
Less admin work. More sharing the gospel through counseling.
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