Counselor Availability
Know who is counseling who at a glance and which counselors are available to meet with a new counselee.
Counselee Tracking
See exactly how many people are being counseled. Track when a counselee first requested care, when they were assigned, where they are in the process, and whether their case is open or closed.
Trends & Insights
Spot the most common issues, track wait times, and analyze specific data over specific time periods.
Case Categories
See what each case is about, what category each case falls into, and each case’s primary and secondary issues.
Timeframe Metrics
Quickly measure the total number of cases and sessions within any specific time period and know how many hours were spent counseling by person, type of case, or ministry-wide.
Appointment Overview
Track how many appointments are scheduled or completed and spot gaps in care (missed sessions, long waits, lack of session notes). Know when each counselee’s first, next, and last sessions are.
Demographic Breakdown
View the number of men vs. women, married vs. non-married, church members vs. non-members, minors vs. adults, and more.